Terms & Conditions

Terms & Conditions

Stock Availability
We are unable to offer any guarantee of stock availability, as we have no control over manufacturer production schedules or shipping.

Payment Options
MasterCard, Visa, Discover, American Express, Cash, and Approved Personal Checks are accepted at all store locations. Rothman is unable to accept Money Orders, Cashier or Certified Checks.

An application for financing may be completed at any Rothman Store Location. A Rothman Sales Representative will be happy to discuss all of our fantastic finance offers with you. Please bring a valid driver's license for identification verification purposes.

Delivery Procedures/Policies
See Delivery Page

Pick-up of Merchandise
You may choose to pick up your selection at our Central Warehouse in O'Fallon, MO (click to locations page).

You are responsible for loading your own items. If you choose to have our employees assist you, please keep in mind that Rothman is not responsible for damage to your vehicle while loading, nor any subsequent damage or injury during the transportation of your items.

Please bring a vehicle capable of accommodating your purchase. We regret that we cannot tie any item to the roof of vehicles or assist in loading any vehicle we deem unsafe for transportation of merchandise.

Rothman is not responsible for damage or loss of merchandise once you leave our dock.

Please note that many furniture items require assembly. If unsure, please ask before loading your selection.

Extended Warranties are Available!
An Extended, 5-Year Furniture Warranty is available on most items through Furniture Protection Connection. This warranty protects your purchase well-beyond the Limited Manufacturer Warranty.

Pricing and more detailed information about this amazing, low-cost coverage can be obtained by contacting the On-Line Help Desk or speaking to any store associate.

Rothman works hard to keep the price of all our products up-to-date. However we reserve the right to cancel any order if we feel an order has been made.

Dispute Resolution Policy

In the unlikely event that we are not able to resolve a dispute informally, Rothman and you expressly agree that any claims or controversies arising out of or related to our relationship or this Contract shall pursuant to Rothman’s Arbitration Policy, (“the Arbitration Policy”), which is incorporated herein.

Your signature on the sales contract acknowledges that you have had the opportunity to review this policy: ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. YOU ACKNOWLEDGE AND AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU ARE WAVING THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION, EITHER AS A CLASS REPRESENTATIVE OR AS A MEMBER OF THE CLASS. The rules applicable to arbitration and the rights of parties in arbitration differ from the rules and rights applicable in court. Notwithstanding the foregoing, you have the ability to take claims to any applicable state or federal agency. Arbitration will be conducted under all applicable laws and regulations in St. Louis County, Missouri.

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